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Deane Computer Solutions Ltd.

We offer a board range of technical services, please call if you can't find what you're looking for.

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Current Support Stats

27 Open Tickets
2950 Closed Tickets

Why Choose Deane for your support?

The decision to outsource your IT support or keep it in-house is difficult for any business.
Our experience in providing first class IT support services has enabled
us to compile a list of 6 key factors to help you decide.

Why to choose us

The average annual salary of an in-house IT Manager is approximately £30 to £40K per annum. Added to this are costs for recruitment, additional company benefits and on-going training to keep their skills up to date.

For most businesses, an in-house IT specialist is a luxury that they simply cannot afford. However, they are still left with a large potential cost to their business in periods of downtime resulting in loss of productivity and staff spending their valuable time trying to solve problems they do not completely understand.

Using Deane support, your costs are reduced, you pay simply for the time spent working on an issue.

Your businesses IT needs may peak and trough, so there isn’t enough work for a dedicated person. You may be a small company and simply don’t have enough space for another staff member.

Although you are heavily dependent on your IT systems to run your business, you can’t justify a full-time, in-house employee. Therefore, there are no experts on hand if you have a critical failure and you will need to resort to costly emergency support should this occur.

Using Deane support, you can call a dedicated Help Desk and speak to an IT technician as often as you like. A team of experts are always on hand to help fix any problem you may encounter.

You may have a dedicated IT person in-house or a designated employee looking after your IT in addition to their normal job.

You rely heavily on them for the continuity of your IT systems and running of your business. What happens if there is critical failure and they are on holiday, off sick or at an external event or meeting?

What if they are already dealing with a crisis and another one arises at the same time? Or if there is a serious issue and they try everything they can think of, but it is beyond their capabilities?

Using Deane support you always have a team of experts on call that are never off sick or take any holidays. They can come up with solutions to complement and support your own internal IT staff.

Your time is precious and should be spent concentrating on your core business activities like your staff, costs and most importantly meeting the needs of your customers. The last thing you need is to waste time worrying and sorting out IT issues.

Using Deane support will give you complete peace of mind, take the stress out of managing your technology needs and allow you to focus on running your business.

The IT landscape is a constantly changing environment and technology is transforming at a rapid rate. How do you find out if there is a new product, software upgrade or application that may be able to benefit your current operations?

We are at the forefront of technology provision and have a range of partnerships and accreditations with industry leading technology providers such as Microsoft, Dell, HP... We have advanced intelligence and training regarding the latest technological developments and solutions that will be able to help improve your business.

It is more than likely that your current IT strategy is based on a ‘break/fix’ scenario. This means that by the time you know there is a problem, your business and staff’s productivity has already been affected and you typically experience prolonged periods of costly downtime.

Deane can focus on issue avoidance by proactively monitoring your systems 24/7/365. Problems can be identified and rectified before they affect your business, virtually eliminating any downtime and making sure that your IT services are always available when you need them.

REMOTE SUPPORT Please register a support ticket online or call 01305 250505

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2012